Terms of Service

Welcome to sapphero. The terms “we,” “us,” and “our” refer to sapphero. sapphero operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Service”). sapphero is powered by Shopify, which enables us to provide the Service to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms” or “Terms of Service”), set out your rights and responsibilities when you use the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, browsing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Service.

Section 1 — Access and Accounts

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you agree that we may allow any of your minor dependents to use the Service on devices that you own, purchase, or manage.

To use certain features of the Service, including accessing or browsing our online store or purchasing any of our products or services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, complete, and current, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 — Our Products

We have made every effort to display our products and services as accurately as possible in our online store. However, because device types, settings, and configurations vary, the colors or appearance of products you see on your screen may differ from the actual product.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations, or that it will be exactly as described or displayed in our online store.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of any products offered to any person, geographic region, or jurisdiction.

Section 3 — Orders

When you place an order, you are making an offer to purchase. sapphero reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not accepted and no contract is formed until sapphero confirms acceptance of your order. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Once an order is accepted, sapphero may not be able to cancel it. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Returns, exchanges, and refunds for purchases are subject to our Refund Policy [Link].

You represent and warrant that you are purchasing for personal or household use only, and not for commercial resale or export purposes.

Section 4 — Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, and will be listed in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping charges, handling fees, duties, or import fees.

Prices posted in our online store may differ from prices offered in physical stores or in other stores operated by third parties. From time to time, we may offer promotions that affect pricing. Such promotions are governed by separate terms and conditions. If promotional terms conflict with these Terms, the promotional terms will control.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card; (iii) charges incurred will be honored by your credit card company; and (iv) you will pay all charges incurred at the prices posted, including shipping and handling fees and all applicable taxes (if any).

Section 5 — Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Title to products and risk of loss pass to you upon our transfer of the products to the carrier.

Section 6 — Intellectual Property

The Service, including but not limited to all trademarks, branding, text, displays, images, graphics, customer reviews, video, and audio, and the design, selection, and arrangement thereof, is owned by sapphero, its affiliates, or its licensors, and is protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for your non-commercial, personal use only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service.

Except as expressly provided, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of sapphero, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. sapphero reserves all rights not expressly granted in these Terms.

The name “sapphero,” our logo, product and service names, designs, and slogans are trademarks of sapphero or its affiliates or licensors. You may not use such trademarks without sapphero’s prior written permission. The name “Shopify,” the Shopify logo, and related marks are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are trademarks of their respective owners.

Section 7 — Optional Tools

We may provide you with access to third-party tools as part of the Service. We do not monitor, control, or have input into these tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Service is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also offer new features through the Service (including new tools and resources). Such new features shall also be considered part of the Service and will be subject to these Terms of Service.

Section 8 — Third-Party Links

The Service may include materials or links to third-party websites or content (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you decide to leave the Service to access third-party materials or websites, you do so at your own risk. We are not liable for any harm or damages related to your access to any third-party websites, or your purchase or use of any products, services, resources, or content from third parties.

Please review third parties’ policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 — Relationship with Shopify

[Merchant Notice: This section accurately describes Shopify’s relationship to your store and should not be removed or modified.]
sapphero is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are made directly with sapphero. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and sapphero, including any injury, damage, or loss resulting from products or services purchased.

You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or relating to your purchases and transactions with sapphero.

Section 10 — Privacy Policy

All personal information we collect through the Service is subject to our Privacy Policy [Link], and certain personal information may also be subject to Shopify’s privacy policy [Link to Shopify Privacy Policy]. By using the Service, you acknowledge that you have read these privacy policies.

Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service. Information you submit through the Service will be transmitted to Shopify and shared with third parties that may be located outside your country/region in order to provide the Service. Please review our Privacy Policy [Link] for more details on how we, Shopify, and our partners use your personal information.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Service and to perform and exercise our rights and obligations under these Terms.

You further represent and warrant that: (i) you own or have all necessary rights to submit all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with submitting Feedback; and (iii) your Feedback will comply with these Terms.

We are under no obligation to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 — Prohibited Uses

You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local laws, rules, regulations, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm sapphero, Shopify, or users of the Service, or expose them to liability.

You also agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise conduct data-mining; or (e) interfere with or circumvent the security features of the Service or any related website, other websites, or the internet.

If we determine that you have violated any provision of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 — Termination

We may terminate this agreement or your access to the Service (or any part thereof) at any time without notice. You remain responsible for all amounts due up to and including the date of termination.

The following provisions will survive any termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 15 — Disclaimer

Information provided on or through the Service is for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed